Privacy Policy

Privacy Policy

Introduction

Welcome to http://steel-panel-dent-repair.autobodyshop-talk.com (referring to ‘the Company’ or ‘we’). We are dedicated to maintaining a transparent and secure online environment for our users, ensuring their privacy is respected at all times. This Privacy Policy details how we collect, manage, and protect your personal information in accordance with various international data protection laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA) and Colorado’s Consumer Privacy Act (CPA)
  • Utah’s Consumer Sales Privacy Act (UCPA), Connecticut’s Connecticut Transactional Data Privacy Act (CTDPA), Virginia’s Virginia Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and more.

Scope

This policy applies to all aspects of our online presence, including but not limited to:

  1. Our official website at http://steel-panel-dent-repair.autobodyshop-talk.com.
  2. Any applications, software, or services offered through our platform.
  3. Interactions between users and our team via email, phone, SMS/text messages, or other communication channels.
  4. Links to third-party platforms or services embedded on our website (please note that these external sites have their own privacy policies).

Processing Activities

This policy outlines our data processing practices when:

  1. You sign up as an authorized user for our applications and services.
  2. You visit our websites, which are subject to this Privacy Statement.
  3. You engage with our team through communication channels, including receiving marketing newsletters or promotional emails.

Personal Data Collection

We collect a range of personal information, categorized as follows:

  1. Account Information: Details required to create and manage your user account, such as usernames, passwords, and registration data.
  2. Payment Information: Data needed for processing transactions, including credit/debit card numbers, billing addresses, and payment history.
  3. Financial Information: Any financial records or details related to services or products purchased from us.
  4. Purchase Information: Items you buy from our platform, along with associated order numbers and transaction dates.
  5. Mobile Device Identifiers: Unique identifiers assigned to your mobile device for analytics and improved user experience.
  6. Location Data: Information about your physical location when using our services or visiting our websites (obtained with your consent).
  7. Feedback and Reviews: Comments, suggestions, or ratings you provide to help us improve our products and services.
  8. Social Media Information: Details collected when you interact with our content on social media platforms, including profile pictures, posts, and shares.
  9. Product Information: Search history, preferences, and details about products you view or purchase from our site.

We collect this data through various means: user inputs, forms, surveys, interactions with our applications, browser cookies, analytics tools, and third-party providers.

Cookies

Cookies are small text files stored on your device to enhance user experience and enable essential functions. We use cookies categorized as:

  1. Strictly Necessary: These ensure core functionalities of our website or application work correctly.
  2. Preferences: Cookies in this category remember settings you’ve chosen to personalize your experience.
  3. Analytics: They help us understand how users interact with our platform, providing insights for improvement.

Users have the option to control non-essential cookies through our Cookie Manager. For more detailed information on cookies used and their purpose, please see our Cookie Policy.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes it was collected for. This may include:

  • Processing transactions and providing services requested by users.
  • Complying with legal obligations, resolving disputes, or enforcing our terms of service.
  • Improving our products and services based on user feedback and behavior.

Once the data is no longer required, we delete or anonymize it to protect your privacy.

Security Measures

We implement robust security measures to safeguard your personal information:

  • Encrypting sensitive data both at rest and in transit using industry-standard encryption protocols.
  • Engaging secure third-party processing partners who adhere to strict security standards.
  • Regularly reviewing and updating our security practices to adapt to emerging threats.

Children’s Privacy

Our services are not intended for individuals under 18 years of age, and we do not knowingly collect personal information from children in this age group.

Your Rights (Subject to Local Data Protection Laws)

Depending on your location, you may have specific rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask for corrections to be made if your information is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Demand that we delete your personal data in certain circumstances.
  • Restriction: Limit our processing of your data while we verify the accuracy of disputed information.
  • Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
  • Objection: Object to the processing of your data for specific or all purposes.
  • Non-Discrimination: Be free from discriminatory practices when exercising your data rights.

To exercise these rights, please contact our Data Protection Officer at [email protected] or through postal mail to:

Steel Panel Dent Repair Privacy Team
[Address]
[City, State, ZIP Code]

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on our website, and we encourage users to review this page periodically for the latest information.

Contact Information

For inquiries, unsubscribe requests, or if you have questions related to data privacy, please contact us:

  • Email: [email protected]
  • Postal Mail: Steel Panel Dent Repair Privacy Team, [Address], [City, State, ZIP Code]